Contact Us
Contact Us
Get In Touch With Us!
Partner with TRAC FM to turn radio into a powerful tool for citizen engagement and real-time public insight. Whether you’re a policymaker, NGO, media house, or researcher, we can help you connect with communities, gather actionable data, and drive meaningful change. Let’s work together — get in touch today!
Office Phone Number
+256 0393 000 410
Office Email
contact@tracfm.org
Kampala Office
International University Of East Africa,
Kansanga
Netherlands Office
Amstelveense weg 667
1081 JD,
Amsterdam
FAQ
Frequently Asked Questions
TRAC FM’s unique interactive model might have left you with some questions. Please check this FAQ or send us an email on info@tracfm.org
No, TRAC FM is not a radio station. It is an organisation that combines a unique software platform with mobile technology and radio to empower communities to be heard by decision-makers and strengthen public debate for a more vibrant and resilient society.
TRAC FM partners with radio stations, NGOs, media companies, and government institutions to facilitate citizen-centered interactive radio polls and data-driven advocacy campaigns. We also work with social enterprises on market research and needs assessments.
TRAC FM collects data through interactive radio talk-shows, where listeners participate by sending free SMS responses to poll questions. These responses are processed into real-time online data visualizations, depicting poll results and additional (anonymized) data, like the districts and gender of respondents. Check out this video: https://youtu.be/5YZwrHVB-dA
Yes, the TRAC FM software is a unique, custom-built online platform designed to work with low bandwidth internet, making it user-friendly for remote and developing regions.
You can participate in our polls by tuning into partner radio stations during TRAC FM programs and sending your responses via free SMS to the provided shortcodes.
No, participating in TRAC FM polls is free of charge; all SMS responses are toll-free.
TRAC FM follows Uganda’s Data Protection and Privacy Act to ensure participant data is handled securely and used responsibly.
TRAC FM promotes accuracy by collecting large sample sizes and verifying respondent data through our in-house call center. We collaborate with experts to uphold best practices in data collection methodologies.
TRAC FM can be deployed anywhere in any language. We have proven track-records from warzones in Somalia to jungles in Burundi. Where-ever radio is available and people have access to SMS, we can engage them in a conversation. TRAC FM worked in Kenya, Tanzania, Somalia, Burundi, Somaliland, Uganda and Nepal.
